• An electronic device such as a Personal Computer (PC) or Laptop or Tablet or Mobile (Android or iOS) has access to the internet. You can visit the official site for the survey www.mcdvoice.con from the device.
• A Printer to take out a print upon completion of the survey. This will include the validation code which you can use to redeem the offer at a McDonald’s outlet. Having a printer is not mandatory since you can also write down the code and present it to offer redemption.
• A recent purchase receipt from McDonald’s will have a 26-digit survey code printed on it. In case your receipt does not have a 26-digit Survey code printed, you will have to manually enter different values present on the receipt in the survey screen. This can be done here.
• You need to have a basic understanding of either English or Spanish language since the survey is available in these two languages at the moment.
• You should be more than 15 years old to take up the survey. This age limitation has been put in since most children below fifteen years are not aware of the questions asked in the survey. This can lead to false customer feedback.
• A customer is not allowed to take up more than five surveys in a month for a particular restaurant even if they are regular visitors to the restaurant. They can, however, take up multiple surveys from different restaurants in a month.
• One can participate in the McDVoice survey only within 30 days from the date of visiting the McDonald’s outlet.

• Open a browser on your device which has access to the internet.
• Go to the official website for Mcdonald’s Customer Satisfaction Survey www.McDVoice.com
• On the top of the page, select which language you would like to choose for completing the survey. The survey can be taken up in two languages viz. English and Spanish.
• To start with the survey you will have to enter a 26-digit Survey code in the six boxes provided. This code can be found on the purchase receipt from the McDonald’s restaurant. In case your receipt does not have the code, you can take up the survey here. On this page, you will have to enter some other details from the receipt manually. These include the Store #, KS #, Date of Visit, Time of Visit, Order, and Amount Spent. A sample receipt has been added to the site for easy reference.
•  After you enter the 26-digit Survey code or details from the receipt (where the code is not available), the system will validate the code. Post validation, you will be able to start the survey by clicking on the red colored Start button.
• Then you will be asked to answer a few simple questions regarding food quality, restaurant cleanliness, staff behavior, menu clarity, delivery time, etc experienced during your last visit to the restaurant. Answer all the questions with complete honesty since your answers will help McDonald’s in improving its product, service, and delivery quality.
• Below the questions, you can see a progress bar that will indicate who much percentage of questions you have answered and how much survey is remaining.
• Continue to answer the questions and complete the survey.
• Once the survey is complete, you will receive a validation code. If you have a printer, print out this page and keep this code with you to win a free Whopper or EggMcMuffin Sandwich the next time you visit the restaurant. In case you do not have a printer, we recommend you write down the code and keep it safe since it will be required to redeem the free offer.
• When you visit the restaurant post-completion of the survey, present the validation code to the salesperson at the counter. The salesperson will reward you with a free Whopper, Egg McMuffin Sandwich, or any such freebies that may prevail at the time of redemption.

However, it must be noted that the unique validation code that you receive after completion of the survey is valid only for a month or 30 days from the date of issue of the code. So in order to win your free Whopper or Egg McMuffin Sandwich, you should visit your McDonald’s outlet and present the validation code within a month’s time. Also, you have a limitation on the number of times you can avail of an offer from McDonald’s within a month. The company has limited the number of offers to five per month per restaurant.

Further, the code can be used similarly to a voucher only for redemption of McDonald’s special offer, which keeps on changing from time to time. This cannot be used for any other menu items or a combination of items other than those mentioned in the offer. Also, the code cannot be exchanged for cash.

What should one Expect in This www.McDVoice.com Survey?

Generally, companies develop a survey having about 8-12 simple questions. These questions are mostly choice or rating-based and relate to customer experience regarding the company’s product quality, service delivery, and customer overall satisfaction.

What is the Purpose of a Taking Mcdvoice Survey?

Most companies today are involved in tough competition and everyone would like to retain the customers who purchase their products or services. Also, businesses have to invest a lot of money in acquiring new customers, and hence successful organizations are of the opinion that retaining customers is much more cost-effective than investing in finding new customers.

Hence in order to ensure that a customer’s requirements are fulfilled and he has a good experience; companies are now more focused on their product quality, delivery efficiency, and service reliability.

Having done this, companies also need to understand whether or not their customers are still with them. So, they take regular feedback from the customers. This enables the companies to develop, change, or avoid certain business practices which might lead to a decrease in customer satisfaction.

For example, McDonald’s has been conducting a Customer Satisfaction Survey on www.mcdvoice.com for the past few years. Based on their customer feedback from the survey, they have now decided to use 100% fresh beef in their Quarter Pounder Burgers and Signature Crafted Recipe Sandwiches. This change has made the burgers hotter and juicier than before. Similar to a McDonald’s survey, several other companies also take up satisfaction surveys to understand customers better.

Why is it Important to take a Survey at www.mcdvoice.com

Customers more often than not develop an affinity toward a specific brand or company due to the quality of its products, services, or customer experience that they have had in the past. However, sometimes customers have a bad experience with the company. This bad experience can be due to several factors which may or may not be under the complete control of the company. At such times, it becomes important for the customer to make his voice heard by the company.

This is because, every time a customer comes to the company, they want to have a happy experience. Also, as loyal customers, they should want to bring to the notice of the company some mistakes which can be made right the next time he/she wants to visit the company.

This is why as customers they should take up a customer satisfaction survey so that they can convey directly to the company the things that are wrong or those that can be mended. They can also take up a survey only to know the company about how they feel about the company’s products or services.

Understanding this, McDonald’s has developed a Customer Satisfaction Survey which can be accessed via www.mcdvoice.com. If you have recently been to one of McDonald’s outlets and want them to know about your experience; you can take the survey here.

MCDVoice Survey